Progressive Infotech (Progressive) is a leading independent provider of IT Infrastructure Services encompassing Integration and Management of IT Infrastructure, through its robust world class delivery processes to varied corporations of high repute. Progressive has established its expertise in IT Infrastructure management by efficiently running the Infrastructure setups of several large Indian enterprises. With an Integrated Quality Management system that comprises ISO 9001:2000, ISO 20000 (previously BS15000) as well as ISO 27001 (previously BS 7799) standards, Progressive has redefined the way IT Infrastructure management is being practiced across the globe. The company?s wide array of services focus on helping enterprises chalk out the best IT Infrastructure strategies, ensuring minimized downtime, reducing total cost of ownership and delivering excellent customer service.
Designation:
TRAINEE ENGINEER
Job Description:
Opening for the position of Trainee(Technical Consultant).
Requirement is for Noida for 24*7 support for RIMC (Remote Infrastructure Management Center).
Desired Profile:
If interested please come for an interview on 7th and 8th April between 10:00 to 1:00 pm.
Address:-
Progressive Infotech Pvt Ltd.
C-161, Phase-II,
Noida.
Contact No-0120-4393920.
Contact Person:
Soumya Darbari
Sr.Executive HR.
Candidate should be
1.B.Tech/B.E-Computers.
2.MCSE/CCNA/MCP Certified.
Plz Note:-
Candidates with no global certifications like- MCSE,CCNA,MCP,RHCE will not be entertained.
Experience: 0 - 1 Years
Industry Type: IT-Hardware & Networking
Functional Area: IT-Support, Telecom, Hardware
Education: UG - B.Tech/B.E. - Computers
PG - Any PG Course - Any Specialization,Post Graduation Not Required
Location: Noida
Keyword: MCSA,RHCE,MCSE,CCNA
Contact: Soumya Darbari
Progressive Infotech Pvt Ltd
C 161 Phase II Extension
NOIDA,Uttar Pradesh,INDIA 201305
Telephone: 91-120-4393920
Email: soumya.darbari@progressive.in
Website: http://www.progressive.in
Experience: 0 - 1 Years
Location: Chennai, Delhi, Mumbai
Compensation: Rupees 80,000 - 90,000
Education:
UG - Any Graduate
PG - Post Graduation Not Required
Industry Type: Fresher/Trainee
Functional Area: Sales, BD
Job Description:
Experience:0-1 Year
Educational Qualification:B Com, BBA, Diploma in Secretarial Practice
Commitment-Minimum 1.5 year,Required to submit the originals. Preferably Female candidates. Good Communication. Fluency in Hindi, English
Desired Candidate Profile:
Position: Jr. Tele Marketing officer
Qualification: B Com, BBA, Diploma in Secretarial Practice
Skills:
Exposure in Computers. Good Communication. Preferably Female candidates. Ability to understand customer requirement and quickly closing the cal.l
Company Profile:
Bhima Soft Pvt Ltd (BSPL) is an IT, Non IT consulting, Engineering Services and Software Services Company cradled in the Silicon Valley of India, Bangalore. It is an IT division of Bhima Group, which is over Rs.1000 Crore business house.
Contact Details
Company Name: Bhima Soft Pvt. Ltd.
Website: http://bhimasoft.com
Executive Name: Deepti Joshi
Address: Not Mentioned
Telephone: 9902063536
Keywords: fresher / exp
How to Apply
# Click Here to Register first, if you dont have a Naukri account
# Once you have a Naukri account Click here to Apply
Thomson Reuters is a global leader in providing essential information to the world"s businesses and professionals in Law, Financial Services, Tax & Accounting, Media & News, Healthcare and Scientific Research. With our deep expertise and understanding of these professions, we are able to offer our customers a broad range of innovative products and services. The relevent, insightful information and intuitive supporting systems we provide enable our customers to be successful. Thomson Reuters has operations in 93 countries around the globe. More information about Thomson Reuters and its financial performance can be found on www.ThomsonReuters.com.
Designation:
Fresh Law Graduates Required (LL B, LL M, B Law) for QA / QC
Job Description:
Thomson Reuters is the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. Through its more than 50,000 people across 93 countries, Thomson Reuters delivers this must-have insight to the financial, legal, tax and accounting, scientific, healthcare and media markets, and is powered by the world's most trusted news organization. More information about Thomson Reuters and its financial performance can be found on www.ThomsonReuters.com
PRIMARY OBJECTIVES:
Assume project management functions for the quality component of assigned West & TLR Products, including the systems that create, measure, and maintain these products. Evaluate designs, specifications, processes and problems from the perspective of the customer. Assists in the creation of documentation and enforcement of product and performance standards. May serve on design team. Participates in decisions to release or not release products or enhancements. Provide documentation and training for Content Centers on the processes used to build and maintain West and TLR products. Works closely in cross-functional teams across West and TLR, as well as with product and project managers.
MAJOR AREAS OF ACCOUNTABILITY (approximate percentages):
Product and Systems Testing (70%)
* Has primary responsibility for quality component of assigned products, such as those coming from Technology Product Development, New Product Development and KeyCite.
* Work directly with product and project managers as part of a cross-departmental development team.
* Evaluate designs and specifications for:
* Conformity to standards
* Consistency with existing products
* Utility to the intended markets
* Functionality
* Best use of existing internal systems and programs
* Create test plan; writes and implements test script.
* Make product release recommendations.
* Provide testing reports and metrics.
* Has primary responsibility for implementing product standards.
* Identify and investigate problems encountered through the testing process.
* Administer Tracker database, or work with product owners to ensure that quality performance standards are being supported and maintained.
* Provide resource estimates and timelines for other departments as requested.
* Tracker and e-mail reports of errors in assigned products.
System Support (20%)
* Build, and troubleshoot new Westlaw features and functionality (e.g., TOC, KeyCite). Apply technical and system knowledge through production-related support and services. Report system statuses, make recommendations and request resources. Stay abreast of technological changes in production processes and communicate on a technical level with software developers.
Documentation (5%)
* Develop, write and maintain project and process documentation. Good understanding on production processes for Westlaw products, with the goal that product support will migrate to content centers as new projects get into regular maintenance production cycles.
Team and Department Development (5%)
* Provide information for bi-weekly and quarterly reports.
* Develop and maintain positive working relationships with internal and external contacts and contribute to meetings.
Desired Profile:
Education:
LLB / LLM
REQUIREMENTS:
* University/College Law degree required.
* Demonstrated advanced process, product, and systems knowledge, teamwork and technical skills, has increased productivity with experience, and provides leadership in projects and initiatives.
* Demonstrated advanced knowledge of legal terminology and court legislative and regulatory levels. Detail-oriented with demonstrated analysis and problem solving skills.
* Excellent written and verbal English and communication skills, including composition/grammar, vocabulary, spelling and punctuation skills with the ability to communicate effectively.
* Strong learning agility. Able to learn quickly and apply knowledge to increasingly complex and changing work.
* Technical aptitude for computer applications and systems such as word processing and file management applications.
* Ability to prioritize and stay focused while dealing with multiple assignments and tasks.
* Detail-oriented with an aptitude for analysis and problem solving on an individualized level and within the context of a team environment.
* Normal office hours and environments, extensive reading and exposure to personal computers, extra hours may be required to meet deadlines.
* Ability to work with team members, contacts from other teams, departments, virtual and off-site teams/vendors or sourcing partners effectively.
Thomson Reuters employees take pride in providing our customers around the world with information that is timely, accurate, unbiased and trusted. We have a profound respect for the professions and customers we serve and define our success in terms of their success. Our work environment is dynamic, innovative and entrepreneurial. We have a result-oriented culture that demands excellence, agility, and the desire to move quickly and precisely to seize opportunities. Our environment is both challenging and supportive - we give employees the opportunity to develop their skills and do their best work.
Thomson Reuters values diversity of culture and thought and seeks talented, qualified employees in all its operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age or any other protected classification under country or local law.
Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer.
Experience: 1 - 6 Years
Industry Type: Legal
Functional Area: Legal
Education: UG - LLB - Law
PG - LLM - Law
Location: Hyderabad / Secunderabad
Keyword: Fresh Law Graduates Required LL B, LL M, B Law for QA / QC in Legal Domain
Contact:
Reference: PUB00001859
How to Apply
Experience: 0 - 1 Years
Location: Chennai, Delhi, Mumbai
Compensation: Rupees 80,000 - 90,000
Education:
UG - Any Graduate
PG - Post Graduation Not Required
Industry Type: Fresher/Trainee
Functional Area: Sales, BD
Job Description:
Experience:0-1 Year
Educational Qualification:B Com, BBA, Diploma in Secretarial Practice
Commitment-Minimum 1.5 year,Required to submit the originals. Preferably Female candidates. Good Communication. Fluency in Hindi, English
Desired Candidate Profile:
Position: Jr. Tele Marketing officer
Qualification: B Com, BBA, Diploma in Secretarial Practice
Skills:
Exposure in Computers. Good Communication. Preferably Female candidates. Ability to understand customer requirement and quickly closing the cal.l
Company Profile:
Bhima Soft Pvt Ltd (BSPL) is an IT, Non IT consulting, Engineering Services and Software Services Company cradled in the Silicon Valley of India, Bangalore. It is an IT division of Bhima Group, which is over Rs.1000 Crore business house.
Contact Details
Company Name: Bhima Soft Pvt. Ltd.
Website: http://bhimasoft.com
Executive Name: Deepti Joshi
Address: Not Mentioned
Telephone: 9902063536
Keywords: fresher / exp
How to Apply
UnitedHealth Group is an innovative leader in the health and well-being industry, serving more than 55 million Americans. Through our family of companies, we contribute outstanding clinical insight with consumer-friendly services and advanced technology to help people achieve optimal health.
Designation:
Claims Associate
Job Description:
About Us: UnitedHealth Group is a diversified health and well-being company dedicated to making healthcare systems work better. The company directs its resources into designing products, providing services and applying technologies that improve access to health and well-being services, simplify the healthcare experience, promote quality, and make healthcare more affordable. We are #1 on Fortune Magazine’s 2006 list of the Most Admired HealthCare companies worldwide and we rank No. 21 on the 2007 Fortune 500 list. We have over 60,000 employees worldwide with estimated annual revenues of $70 billion.
UnitedHealth Group has had a presence in India since 2002 through United Healthcare India and its affiliate companies. UnitedHealth Group Information Services in Gurgaon, the latest addition to the family of businesses in India, is the largest international location outside of America. With contemporary offices over 150,000 feet, we aim to employ over 1,500 Healthcare Business Services and IT professionals by 2007.
About Healthcare Business Services:
We are a team of experts in Healthcare who focus on providing Back-office Operational services to core business activities of UnitedHealth Group. HBS is on an aggressive growth plan and are poised for continued expansion.
We are committed to driving continuous improvement in the standards of performance. HBS strives to provide a world-class mix of cost, quality, and service delivery.
India operations include large-volume complex healthcare transaction management for all the business segments. This involves the support to the complete life cycle of the healthcare payer business.
Join us today for an inspired and purposeful mix of professional growth opportunities and personal rewards.
Job Responsibilities:
We are currently looking for dedicated professionals to fulfill the following job responsibilities:
* Responsible for the accurate processing and completion of medical claims.
* Process claims, that route out of automatic adjudication, within current turnaround standards.
* Proficiency in product lines applicable to processing unit.
* Ability to understand and apply plan concepts to include:
- Deductible
- Coinsurance
- Copay
- Out-of-pocket
- State variations
* Recognize issues related to variable deductible, coordination of benefits, carve-out an alternate benefits.
* Adhere to quality improvement initiatives
* Demonstrate increasing productivity to meet minimum requirements while maintaining quality standards.
* Special projects as required.
Desired Profile:
Personal Attributes :
- Attention to detail.
- Quality focused.
- Strong written and verbal communication skills.
- Organizational skills.
- Team player
- Ability to work without close supervision.
Professional Qualification:
* Good Analytical and Comprehension skills
* Keyboard skills mandatory
* Has to be flexible working in shifts
* 0-1 year of work experience
We are not hiring BCA,MCA,BScIT and regular MBAs
We are not hiring from IBM Daksh and Fiserv
Experience: 0 - 1 Years
Industry Type: Medical/ Healthcare/Hospital
Functional Area: Banking, Insurance
Education: UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization
Location: Personal Attributes :
- Attention to detail.
- Quality focused.
- Strong written and verbal communication skills.
- Organizational skills.
- Team player
- Ability to work without close supervision.
Professional Qualification:
* Good Analytical and Comprehension skills
* Keyboard skills mandatory
* Has to be flexible working in shifts
* 0-1 year of work experience
We are not hiring BCA,MCA,BScIT and regular MBAs
We are not hiring from IBM Daksh and Fiserv
Keyword: Claims Associate
Contact: Manu Sharma (manu_sharma@uhc.com)
Reference: 216417
How to Apply
Experience: 0 - 2 Years
Location: Delhi/NCR, Gurgaon
Compensation: Excelent Incentives +client sponsered retention Bonus .
Education:
UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization
Industry Type: BPO/ITES /CRM/Transcription
Area: ITES/BPO/KPO, Customer Service, Ops.
Job Description:
As a process Associate in Asset Mangement Services(AMS) , the incumbent needs to recieve inbound calls from investors whose portfolio would be a worth of minimum of $1 billion .
The expected outcome of this profile would be to assist investors to update their personal details on their account s and to update them about the general health of their account.
The selected candidate needs to clear the acclaimed certification from NASDAQ ( governing auth for NYSE )
Desired Candidate Profile:
*Excellent Communication skills
*Logical reasoning and analytical skills
*Ability to work with speed and accuracy
*Prioritizing and organizing skills
Company Profile:
Genpact, formerly GE Capital International Services (GECIS), a GE affiliate and India's largest BPO and Knowledge Services organization, has over 32,000 employees spread across India, Mexico, Hungary, Poland, Romania, Philippines and China. Has been awarded number 1 BPO in India as per Nasscom 2007-2008. Genpact also topped the list of companies in the Dataquest BPO Company rankings Genpact provides a world class working environment and great opportunities. You can read more about Genpact at http://www.genpact.com. Read GENPACT Blog
Contact Details
Company Name: GENPACT
Website: http://www.genpact.com
Executive Name: Soumendra Choudhury
Address: Not Mentioned
Telephone: 9899969716
Keywords: CSE , Voice , Non Tech , US, CCE, CSA, International call centre, inbound, outbound, night shifts, fresher, undergraduate, bpo, customer care, customer service, telecalling , investment banking , portfolio management , derivates , stocks
Reference ID: GGN HP3
How to Apply
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· Once you have a Naukri account Click here to Apply
Experience: 0 - 3 Years
Location: Delhi/NCR, Gurgaon
Compensation: Excelent Incentives +client sponsered incentive ( case to case basis)
Education:
UG - Any Graduate - Any Specialization
PG - Post Graduation Not Required
Industry Type: BPO/ITES /CRM/Transcription
Functional Area: ITES/BPO/KPO, Customer Service, Ops.
Job Description:
The expected outcomes of the job involves
* To recieve inbound calls
* As and when required make outbound call
*Ensure one time call resolution
*Adhere to standard operating procedures required by the process
*Document the calls to ensure all information is captured
*Attend briefings, trainings/refresher sessions and meetings as required
*Should be able to work in rotational night shifts and on weekends
Desired Candidate Profile:
Good communication skills, good customer care exp, candidates from collections background will be preffered
Company Profile:
Genpact, formerly GE Capital International Services (GECIS), a GE affiliate and India's largest BPO and Knowledge Services organization, has over 32,000 employees spread across India, Mexico, Hungary, Poland, Romania, Philippines and China. Has been awarded number 1 BPO in India as per Nasscom 2007-2008. Genpact also topped the list of companies in the Dataquest BPO Company rankings Genpact provides a world class working environment and great opportunities. You can read more about Genpact at http://www.genpact.com. Read GENPACT Blog
Contact Details
Company Name: GENPACT
Website: http://www.genpact.com
Executive Name: Soumendra Choudhury
Address: Not Mentioned
Telephone: 9899969716
Keywords: CSE , Voice , Non Tech , US, CCE, CSA, International call centre, inbound, outbound, night shifts, fresher, undergraduate, bpo, customer care, customer service, collections process
Reference ID: GGN HP3
How to Apply
· Click Here to Register first, if you dont have a Naukri account
· Once you have a Naukri account Click here to Apply
Job Description:
Job Description - Helping the US hospitals / physicians in recovering the AR (Account receivables) pending from a Healthcare service rendered to the patient. 1. Follow-up with US based Insurances to collect the pending amount on the Healthcare claims. (This would be done either through a call or online) 2. Meeting SLA / Quality standards as set by the Management 3. Undertake back office processing/ analytical activities 4. Adhere to rules and regulations as set by the management / Client The process is semi - voice, wherein 70% of the time the agent will be involved in making calls to the Insurance & 30% on analysis of the pending accounts. Education: Graduate Only (No B.E/B.Tech/MCA graduates) Experience-0-3yrs
Interested Candidates can walk in for an interview from Monday to Friday with the resume and a original photo ID proof at the below mentioned venue:
Affilaited Computer Services(ACS) Creator Block,2nd Floor ITPL,Whitefield Road Bangalore-560066
About Company:
Aditional Information
Experience: 0 - 3 years
Role:
Customer Service Executive (Voice)
Job Category: Call Centre, BPO, Customer Service
Job Location: Bangalore
Key Skills: "good communication skills",flair for customer support"
Industry:
Posted On: 6th Apr 2009
Job Ref Code:
About Symantec:
Symantec is the world leader in providing solutions to help individuals and enterprises assure the security, availability, and integrity of their information. Headquartered in
Symantec employs over 17,500 employees worldwide. Visit us at www.symantec.com to know more.
Symantec
The Symantec India centres in Pune and Chennai comprise of over 2400 world class professionals actively engaged in
- Product Research & Development
- Information Technology development & support
- Technical Support services for our world wide customers.
Symantec in India has established a Strong brand as Employer of Choice based on its W2C2 model that focuses on:
- Challenging Work
- Open Work environment
- Competitive Compensation and
- Career development
Designation:
Global Support Representative - German
Job Description:
The Global Support Representative (GSR) acts as the first point of contact for Symantec Enterprise Customers seeking technical support. Answering incoming phone calls from around the world, each representative is responsible for routing them correctly based on the customer request and provide low level support by answering basic technical and general questions for the customer. The GSR is in place to provide first level quality customer service, resulting in 100% customer satisfaction the 'very first time around'.
The Global Support Representative (GSR) acts as the first point of contact for Symantec Enterprise Customers seeking technical support. Answering incoming phone calls from around the world, each representative is responsible for routing them correctly based on the customer request and provide low level support by answering basic technical and general questions for the customer. The GSR is in place to provide first level quality customer service, resulting in 100% customer satisfaction the 'very first time around'.
Responsibilities mainly include answering incoming calls and emails from
THIS WOULD BE 24/7 OPERATION INVOLVING SHIFTS.
Desired Profile:
Must Have Skills:
- Graduate from any stream
- Knowledge of MS office
- Good command over German Language (Preferably Spoken)
Candidates having the following would get preference but this would not be a criteria for Rejection.
Basic of Networking, ex, N+, MCP etc
Experience: 0 - 2 Years
Industry Type: IT-Software/ Software Services
Functional Area: IT-Support, Telecom, Hardware
Education: UG - Any Graduate - Any Specialization,Graduation Not Required
PG - Any PG Course - Any Specialization,Post Graduation Not Required
Location: Pune
Keyword: German
Contact: Aruna Nair
Email: Must Have Skills:
- Graduate from any stream
- Knowledge of MS office
- Good command over German Language (Preferably Spoken)
Candidates having the following would get preference but this would not be a criteria for Rejection.
Basic of Networking, ex, N+, MCP etc
Website: http://www.symantec.com
How to Apply
· Click Here to Register first, if you dont have a Naukri account
· Once you have a Naukri account Click here to Apply
About Symantec:
Symantec is the world leader in providing solutions to help individuals and enterprises assure the security, availability, and integrity of their information. Headquartered in Cupertino, Calif., Symantec has operations in more than 40 countries.
Symantec employs over 17,500 employees worldwide. Visit us at www.symantec.com to know more.
Symantec India:
The Symantec India centres in Pune and Chennai comprise of over 2400 world class professionals actively engaged in
- Product Research & Development
- Information Technology development & support
- Technical Support services for our world wide customers.
Symantec in India has established a Strong brand as Employer of Choice based on its W2C2 model that focuses on:
- Challenging Work
- Open Work environment
- Competitive Compensation and
- Career development
Designation:
Global Support Representative - French
Job Description:
The Global Support Representative (GSR) acts as the first point of contact for Symantec Enterprise Customers seeking technical support. Answering incoming phone calls from around the world, each representative is responsible for routing them correctly based on the customer request and provide low level support by answering basic technical and general questions for the customer. The GSR is in place to provide first level quality customer service, resulting in 100% customer satisfaction the 'very first time around'.
Responsibilities mainly include answering incoming calls and emails from
THIS WOULD BE 24/7 OPERATION INVOLVING SHIFTS.
Desired Profile:
Must Have Skills:
- Graduate from any stream
- Knowledge of MS office
- Good command over French Language (Preferably Spoken)
Candidates having the following would get preference but this would not be a criteria for Rejection.
Basic of Networking, ex, N+, MCP etc
Experience: 0 - 2 Years
Industry Type: IT-Software/ Software Services
Functional Area: ITES/BPO/KPO, Customer Service, Ops.
Education: UG - Any Graduate - Any Specialization,Graduation Not Required
PG - Any PG Course - Any Specialization,Post Graduation Not Required
Location: Pune
Keyword: French
Contact: Aruna Nair
Email: Must Have Skills:
- Graduate from any stream
- Knowledge of MS office
- Good command over French Language (Preferably Spoken)
Candidates having the following would get preference but this would not be a criteria for Rejection.
Basic of Networking, ex, N+, MCP etc
Website: http://www.symantec.com
How to Apply
· Click Here to Register first, if you dont have a Naukri account
· Once you have a Naukri account Click here to Apply
It's about what excites you most..
The passion for innovation?
The thrill of measuring up to the big challenge?
The fascination for an upbeat career growth?
Here is the opportunity
MphasiS is an EDS company that drives talent in creating a global footprint. Talent, passion and the will to excel is the winning combination we seek in delivering world-standard services through technology know-how, domain and process expertise.
MphasiS and EDS come together as one big company to provide integrated solutions involving Infrastructure Technology, Applications & Business Process Outsourcing capabilities. From Manufacturing, Financial services, Healthcare, Communications, Energy, Transportation, Consumer and Retail industries to Governments around the world, our client list features global players. We have over 130,000 employees spread over 64 offices across the globe helping clients increase their competitiveness
We work on a wide range of technologies that include Dot Net, Mainframes, AS/400, Java / J2EE, Testing, Oracle D2K / PLSQL, Pro*C / C, C++ / Unix, BA, ERP / SAP / PEOPLESOFT, DBA, Datawarehousing / COGNOS, BUSINESS OBJECTS / DATASTAGE / MICROSTRATEGY, Web Methods, EAI / Seebeyond / Siebel / Tibco, Open Systems, etc.
A career with MphasiS-EDS means:
Making the most of your special abilities as you contribute, succeed and grow with a dynamic company.
All-round skill enhancement and continuous learning.
Skill and knowledge enhancement on the job.
Transparent Work Environment
At MphasiS, an EDS company, we are committed to creating an environment where every employee feels valued and respected.
Designation:
Technical Support Associate/ Sr.Technical Support Associate (Voice)
Job Description:
Responsible for ensuring timely process through which problems are controlled. This includes problem recognition, research, isolation, resolution, and follow-up steps. The Help Desk agent is able to resolve problems immediately, typically using the Knowledge Base and other Helpdesk tools. The Help Desk agent may provide guidance/training for less experienced personnel.
Desired Profile:
• Strong written and verbal English communication skills
• Working knowledge of desktop PC and peripheral devices.
• Proven understanding of network protocols, hardware and Network E-Mail Systems. (Exchange & Outlook)
• Proven understanding of Windows OS (XP/2000/ NT) in a network environment
• Proven knowledge in Word Processing, Spreadsheet and Database Software packages
• Customer support experience required
• Flexibility in work schedule and processes
• Professional customer service skills and a positive attitude required
• Possess analytical problem solving skills
• Good time management skills
• Ability to handle difficult or irate customers
• Ability to respond to and resolve customer inquiries
• Ability to listen effectively
• Ability to follow procedural guidelines to respond to and/or research customer questions
• Ability to work in a team environment
• Ability to diagnose and resolve customer problems via the telephone
• Ability to multitask and adapt to constantly changing environment.
Kindly carry an updated copy of Resume for a Walk IN interview at
Mphasis an EDS company.
Infinity Park, Unit 101,201 & 239,
B Wing, Building 4,
General A.K.Vaidya Marg, Dindoshi
Goregaon East, Mumbai - 97.
Contact : 02267884000 Ext: 5311004/5
* (Only candidates from Mumbai can apply).
Experience: 0 - 5 Years
Industry Type: BPO/ITES /CRM/Transcription
Functional Area: ITES/BPO/KPO, Customer Service, Ops.
Education: UG - Any Graduate - Any Specialization,Graduation Not Required
PG - Any PG Course - Any Specialization,Post Graduation Not Required
Location: Mumbai
Keyword: Technical Support Voice
Contact: R Shetty
MPhasis Limited an EDS company
Telephone: 0 - 5 Years
Website: https://www.mphasis.com